What we do
AZ REACH is a voluntary, free 24/7 service that coordinates acute medical care transfers out of eligible hospitals across Arizona.
AZ REACH stands for the Arizona Resource Equity and Access Coordination Hub.
24/7
Every call answered, day or night
Free
for eligible referring hospitals
Our coordinators, supported by experienced transfer center leaders, handle every placement call from start to finish so referring teams can focus on bedside care.
Who we serve
Indian Health Service hospitals
Tribally operated (PL 93-638) hospitals
Critical access hospitals
Micro hospitals with 20 or fewer inpatient beds
Statewide emergencies
AZ REACH is ready to respond in the event of a statewide emergency, building on the Arizona Surge Line's experience coordinating patient transfers across Arizona.
Our mission
To bridge every community in Arizona through healthcare innovation.
Our vision
A future where every Arizonan has equitable access to care.
Our values
Innovation
Finding better ways to connect patients to the care they need.
Trust
Being honest, reliable and consistent on every call.
Equity
Removing barriers so every Arizonan can reach the care they need, wherever they live.
Who runs AZ REACH
AZ REACH is administered by the Arizona Poison and Drug Information Center (AZPDIC) at the University of Arizona R. Ken Coit College of Pharmacy, and expands the free 24/7 services AZPDIC has provided Arizonans since 1980. Blackbox Healthcare Solutions supports daily operations, data analytics and reporting. AZ REACH is supported by braided funding from federal and state sources.
See AZ REACH in action
Request to speak at an Advisory Committee meeting
Committee members and partners can request a discussion topic or propose a guest speaker for an upcoming AZ REACH Advisory Committee meeting. Submissions are reviewed by committee leadership.
Share hospital feedback
Hospital partners are invited to tell us what is working and where AZ REACH can improve. Feedback is reviewed by the program team and helps guide operational updates. Please do not include patient names or other identifying patient information.