Request a transfer, 24/7
One call to AZ REACH and your patient's placement becomes our priority.
Is my hospital eligible?
Two programs, one number. Both are voluntary and work the same way.
AZ REACH
For Arizona's Indian Health Service, tribally operated (PL 93-638) and critical access hospitals. No prior placement attempts are required.
AZ STEP
For Arizona hospitals with 20 or fewer inpatient beds. No prior placement attempts are required. Current active period: Oct. 19, 2026 – June 30, 2027.
How it works
2
Set the level of care
Your treating practitioner sets the level of care and any preferred destination.
3
We make the calls
AZ REACH calls receiving facilities, starting with the closest available facility that has the needed specialty, and connects the practitioners.
4
We follow up
We follow up until placement is secured. Your hospital continues to arrange transport.
What we coordinate
Included
- Transfers for all service lines that require acute medical care placement
- Calls to receiving facilities and practitioner-to-practitioner connections
- Follow-up on placement progress
- Reporting on your hospital's transfer trends and unmet needs
- Consult-only requests with no intent to transfer
Not currently included
- Behavioral health placement
- Post-acute placement
- Transport coordination
Resources
Do not email or text patient-identifying information. A coordinator will tell you how to send it securely when it's needed.